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Why use an MSP rather than traditional IT?
Do you need a Managed Services Provider? Comparing IT to an MSP. Proactive Planning. Predictable Budgeting.
While our everyday lives are becoming more integrated within our homes and social lives, one aspect that gets overlooked is our workplace. It has become essential that every business have some form of Information Technology (IT) team or department established to manage its daily tech issues.
Still, companies can overlook these essential functioning gears of the business. The truth is many companies are not allocating enough resources to this need to grow their organization. That is where Managed Service Providers (MSPs) fill in the cracks.
Want to know more about MSPs?
Comparing IT to an MSP
Depending on your service team's skills and training, IT departments usually have no issues with the company's basic IT needs. But where the downfalls of the traditional IT strategy get magnified is preventative measures. Internal IT support systems tend to take the approach of being reactive instead of proactive.
If your network is compromised, your IT team will need to resolve the issue before your business can operate safely. Organizations with MSPs will have a preemptive strategy to ensure no costly downtime waiting for the problem's resolution. MSPs will collaborate with the business to determine the highest priorities and plan to have a backup option readily available to swap out, preventing downtime.
Focus on Important Projects
Ever feel like your list of to-dos is never-ending? Or is your team getting slowed down by a new issue that has popped up? You will have fewer of these concerns with a team backing you up. Whenever you have an MSP working for your business, the extra support allows you to delegate day-to-day tasks to MSP's dedicated services team. These teams are an extension of your organization and help divvy out work otherwise deemed less critical.
If your IT team does get behind on projects and tasks, either the overtime hours start to add up, or deadlines get pushed back. Since everyone wants to keep their promises, the extra hours are the obvious choice for most. Per LinkedIn, the technology industry had an average of 13% turnover rate. Companies always have the underlying risk of retraining costs, valuable time, and information getting lost in transitions.
MSPs have in-depth agreements, typically set up beforehand, that outline their services and fees throughout your partnership. These Managed Services Agreements will allow your organization to know the operating costs to suit the budget better. The lower risk solution would be to have an organization backing you for years to come.
MSPs' main goal is to help your company flourish and be successful. MSP providers will partner with you to design a technological roadmap, outlying concerns and recommendations, and help your business be successful. With proper measuring, reporting, and optimizing from your business partner, you will quickly see why MSPs are becoming a pillar within many businesses' ecosystems. Lower costs and dedicated resources truly transform small or medium-sized organizations, defining MSPs as a critical catalyst to success and growth.